Support & Help Center
Frequently Asked Questions
Find answers to common questions about RedotPay, promo codes, card applications, and security.
RedotPay is a fast-growing crypto payment solution that provides virtual and physical crypto cards, allowing you to spend your cryptocurrencies like fiat money anywhere in the world.
To claim the bonus, register using the promo code 'kzfx8'. You will instantly receive a $5 bonus upon successful registration. After ordering a card, contact support for an additional $5 bonus.
Yes, completing KYC (Know Your Customer) is mandatory to ensure account security, comply with regulations, and unlock the ability to apply for a RedotPay card.
The Virtual card ($10) is for online purchases and mobile payments (Apple Pay/Google Pay). The Physical card ($100) can be used at physical POS terminals and for ATM withdrawals globally.
During the card application process, enter the promo code 'RTC50' for a virtual card or 'RTC100' for a physical card to receive an instant 20% discount on the application fee.
No, RedotPay does not charge any monthly or annual maintenance fees for either the virtual or the physical crypto cards.
RedotPay supports major cryptocurrencies including BTC, ETH, USDC, and USDT across multiple networks like Ethereum, Tron, and BNB Chain.
Absolutely! Both the virtual and physical RedotPay cards can be easily linked to Apple Pay and Google Pay for contactless mobile payments.
The KYC process is usually automated and takes only 1 to 5 minutes to complete after you submit your ID and selfie.
Yes, RedotPay employs bank-grade security encryption, strict regulatory compliance, and secure wallet management to protect your funds and personal data.